Support

Need help with Vox Document? We're here to assist with account issues, billing, and technical questions.

Last updated: June 23, 2026

Email support

We typically respond within one to two business days.

[email protected]

Privacy requests

Data access, correction, or privacy-related questions.

[email protected]

Account & billing

Manage your subscription, invoices, and plan limits.

Billing settings

Delete your account

Request permanent deletion of your account and associated data.

Account deletion

Frequently asked questions

How do I upload a document?

Sign in and go to your dashboard or library, then upload a PDF or DOCX file. Processing usually completes within a few minutes depending on document length.

Which file types are supported?

We support PDF and Microsoft Word (.docx) documents. Other formats may be added over time.

How do I cancel my subscription?

For web subscriptions, open Billingand cancel before your renewal date. For subscriptions purchased through the Apple App Store or Google Play, cancel in your device's subscription settings.

How do I delete my data?

Delete individual documents from your library at any time. To remove your entire account and associated data, follow the steps on our account deletion page.

Where can I read your policies?

See our Privacy Policy and Terms of Service.